Tenancy information

Find out about your tenancy, how to get permission from us to do things in your home like making alterations, keeping pets or running a business, moving home or ending your agreement with us.

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Tenancy information

Find out about your tenancy, how to get permission from us to do things in your home like making alterations, keeping pets or running a business, moving home or ending your agreement with us.

Repairs

We look after the structure and exterior of rented homes and carry out repairs and planned maintenance to ensure your home remains in excellent condition. You also have responsibility for some repairs.

Repairs and maintenance Responsibility for repairs

Paying rent and service charges

You need to pay rent and service charges in full and on time as described in your agreement. There are a number of ways to pay.

Rent and service charges Make a payment

Other useful information

Tenancy agreement

Home alterations and permission

Neighbourhood housing officers

Moving home

Ending a tenancy