Bank holiday: We are closed on Monday 6 May for the bank holiday weekend. We hope you enjoy the long weekend, but in case of emergencies please call our out-of-hours service on 01993 890000.

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Home > My home > Repairs and maintenance > Oil heating system replacements

Oil heating system replacements

Following a review, we started to remove all oil heating from our rented homes in April 2019.

The review highlighted a number of risks including:

  • Oil leaks into the environment.
  • Oil leaks within properties.
  • Oil boilers requiring early replacement due to inconsistent or poor quality oil supplies.
  • Higher than average repair and servicing costs for oil heating systems.
  • High levels of CO2 emissions during use, contributing to global warming.

If you live in one of our homes and have an oil heating system, you should have received a letter offering an alternative heating system. We aim to offer air source heating whenever possible, and you can discuss this with our team when the replacement is due. We no longer offer gas heating as an alternative.

If your oil heating system breaks down, or fails its annual inspection, before your replacement is due we will change it at that time.

If you did not receive a letter, or would like further information, please contact us

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