Bank holiday: We are closed on Monday 6 May for the bank holiday weekend. We hope you enjoy the long weekend, but in case of emergencies please call our out-of-hours service on 01993 890000.

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Home > Get support > Report or request > Report tenancy fraud

Report tenancy fraud

Tenancy fraud is when someone lives in social housing but they are not legally entitled to. If you suspect this is happening in one of our properties, please report it to us.

We work with local authorities and other agencies to investigate tenancy fraud, using information-sharing protocols, but we also rely on information from members of the community.

Tenancy fraud includes a tenant:

  • Not using a property as their only and principle home.
  • Obtaining a tenancy through a false statement.
  • Unauthorised or fraudulent succession.
  • Sub-letting the whole property to another person(s).
  • Securing a home using a false document or claiming to be someone else.
  • Securing a home by giving a false statement, such as claiming to be homeless, for example.

Do you suspect tenancy fraud at one of our properties?

Please complete the form below. All information will be treated in the strictest confidence and your identity will be protected. You can report the suspected fraud anonymously but please give us as much information as possible to help our investigations. The more information that we have the better the chance we have of stopping it.

Please provide as much information as possible.
Please provide your email address if you wish to receive a copy of this form. Leave blank if you wish to remain anonymous.

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