DELAYS TO REPAIRS: We’ve completed many of the outstanding repairs logged with us prior to lockdown and are working hard to clear the remaining backlog. However we are experiencing some shortages in supplies, difficulties recruiting trade staff, and higher than normal levels of sickness absence. Please bear with us – we are completing repairs as quickly as we can. Thank you for your patience. For our latest service information, see our Coronavirus webpage

16 days campaign - act against abuse banner

Supporting ‘16 Days of Action Against Domestic Violence’ campaign

Organisers of international campaign ’16 Days of Action Against Domestic Violence’ say that 25% of women and 16% of men are affected by domestic violence during their adult lifetimes.

This week sees the start of the annual 16-day long awareness campaign which runs from 25 November - 10 December and is supported by organisations such as Amnesty International and the World Health Organisation.

The campaign encourages and supports businesses to take action against domestic abuse.

Here at Cottsway we:

  • Work in partnership with local authorities, Thames Valley Police and others such as NHS and social services, to work together to tackle the issue of domestic abuse.
  • Operate a zero-tolerance policy to domestic abuse and violence.
  • Have measures in place through agreed policies that enable us to take steps to remove perpetrators of domestic abuse from our tenancies and to ensure victims of abuse can continue to live in their home.
  • Have trained staff who can provide our customers with support if domestic abuse is disclosed.

Read one customer's story on how domestic abuse can happen to anyone - and how Cottsway helped resolve the situation:

No one should suffer abuse, or the threat of abuse. If you are a Cottsway customer and you would like to speak to someone about domestic abuse, please contact us

Alternatively, contact:

Girl reporting an issue to someone official
Abuse and neglect
Teenager on the bus
County Lines
Flytipped rubbish on the street
Anti-social behaviour
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