CORONAVIRUS: We are working hard to continue running our services as normal during the second lockdown, but there may be some disruption or delays. Our offices remain closed and staff are working remotely. For the latest information, see our Coronavirus webpage

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Beware scam callers

We’d like to remind our customers to be vigilant against scam phone calls. 

One of the current phone scams at the moment is from someone claiming to offer government funded loft insulation. The number displayed is 0121 599 0300. Fortunately our customers who received these calls were vigilant and checked with us before providing information or letting anyone into their homes 

If you have any concerns about whether the caller is genuine, do not pass on any of your personal information and end the call. Feel free to give us a call on 01993 890000 to check.

If we need to arrange to come to your home we will always contact you to arrange this in advance and we’d like to remind customers that our operatives will:

  • only arrive at your homes for scheduled appointments
  • be wearing an official Cottsway ID badge - and they’ll be happy for you to check this.
  • be driving or in a clearly marked Cottsway vehicle.

If in any doubt, please contact us.

To find out about the steps we’re taking in response to Coronavirus, see: www.cottsway.co.uk/coronavirus