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DELAYS TO REPAIRS: We’ve completed many of the outstanding repairs logged with us prior to lockdown and are working hard to clear the remaining backlog. However we are experiencing some shortages in supplies, difficulties recruiting trade staff, and higher than normal levels of sickness absence. Please bear with us – we are completing repairs as quickly as we can. Thank you for your patience. For our latest service information, see our Coronavirus webpage

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Beware scam callers

We’d like to remind our customers to be vigilant against scam phone calls. 

One of the current scams circulating is from someone claiming to be calling from a security company who want to check your homes security on Cottsway's behalf. 

If you have any concerns about whether the caller is genuine, do not pass on any of your personal information and end the call. Feel free to give us a call on 01993 890000 to check.

If we need to arrange to come to your home we will always contact you to arrange this in advance and we’d like to remind customers that our staff will:

  • only arrive at your homes for scheduled appointments
  • be wearing an official Cottsway ID badge - and they’ll be happy for you to check this.
  • be driving or in a clearly marked Cottsway vehicle.

If in any doubt, please contact us.

To find out about the steps we’re taking in response to Coronavirus, see: www.cottsway.co.uk/coronavirus

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