We carry out property inspections every five years to ensure homes are safe and maintained to the Government’s ‘Decent Homes Standard’.

These ‘stock condition surveys’ are carried out by one of our surveyors, who look at your home inside and out. They will check its structure including the roof and loft - if you have one - as well as the main fittings, such as your windows, boiler, kitchen and bathroom.

As well as ensuring the property is safe, these checks help us to decide how long the major elements of your home will last before needing to be replaced. We use the information to plan future improvement works to your home.

For more information, see: Stock condition surveys

If an item is still in working order, we will continue to repair it until it is beyond economic repair.

If you have any concerns about the condition of your kitchen or bathroom, please: Contact us

There may be different circumstances, such as the property’s age or condition, or it could be that the contractors carrying out the work have not yet been able to make contact with you.

If you would like to check please contact us

There may be different circumstances, such as the property’s age or condition, or it could be that the contractors carrying out the work have not yet been able to make contact with you.

If you would like to check please contact us

You will be contacted by our contractor before the work will begin so they can make arrangements with you to access your home.

The contractor will also want to discuss any relevant choices you need to make, for example the colour, style, or design of the item they are replacing.

If you have any further queries on our planned maintenance programme, please contact us