Make a payment

To set up regular payments straight from your bank account either:

• Call 01993 890000
• Or print, complete and return our: Direct debit form

allpay Internet Payments is a secure online payment facility to accept, authorise and process payments.

• Pay now with allpay
• Download the allpay app

Your security

You can check you are in a secure website by looking at the address bar at the top of the screen. When you see a padlock symbol this means the website is secure.

Please remember to ensure you have a 'strong' password - one that is not easy to guess.

You can pay with your debit or credit card over the phone.

• 01993 890000

Then either:

• Select our 24-hour automated payment service
  (You will need your 19-digit Allpay reference number*); or
• Speak to one our customer advisors
  (Monday to Thursday 8.30am - 5.30pm and Friday 8.30am - 5pm).

* If you cannot find your Allpay reference number, please speak to us first so that you can use the automated system moving forward.

Allpay

Alternatively, you can pay by allpay's 24-hour automated number:

• 0844 557 8321
• Or download the allpay app

You can pay by cash, card or cheque at the Post Office or any other shop showing the PayPoint sign.

• Find your nearest PayPoint

Simply take your swipe card (issued when you moved in) in to store with your payment.

If you don't have a swipe card please contact us

If the amount you pay needs to increase or decrease and you pay by:

• Direct debit: you do not need to do anything. Allpay will send a letter confirming your new amount and your payments will change automatically.
• Pay by another method: you will need to amend your payments accordingly.