We have signed up to the national Make a Stand campaign to help tackle domestic abuse.
The campaign centres around a pledge developed by the Chartered Institute of Housing (CIH) in partnership with Women’s Aid and the Domestic Abuse Housing Alliance.
We operate a zero-tolerance policy towards domestic abuse and violence and we work in partnership with local authorities, Thames Valley Police and others such as NHS and social services, to tackle the issue.
We have designated four members of staff as ‘Domestic Abuse Champions’ to act as the ‘go-to’ people for advice and support, and we have trained our front-line staff so that they can provide support if a customer discloses domestic abuse to them.
Wendy Hardy, Cottsway’s Head of Housing and one of its Domestic Abuse Champions, said: “No-one should suffer abuse, or the threat of abuse. The housing sector plays a key role in recognising and responding to domestic abuse, and I’m very proud that Cottsway is supporting the Make a Stand initiative.
“Domestic abuse can happen to anyone, at any time. The person causing the harm may be a stranger, but more often than not, it is someone known to the victim. I would like to assure people that everyone at Cottsway will do everything we can to help our customers who may be affected by domestic abuse.”
We have measures in place through agreed policies that enable us to take steps to remove perpetrators of domestic abuse from tenancies and to ensure victims of abuse can continue to live in their home.
As part of the Make a Stand pledge, we have also committed to:
- Make information about national and local domestic abuse support services readily available on our website – see Abuse and Neglect.
- Support staff who may be experiencing abuse.
For more details about the Make a Stand campaign see the CIH website.