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DELAYS TO REPAIRS: We’ve completed many of the outstanding repairs logged with us prior to lockdown and are working hard to clear the remaining backlog. However we are experiencing some shortages in supplies, difficulties recruiting trade staff, and higher than normal levels of sickness absence. Please bear with us – we are completing repairs as quickly as we can. Thank you for your patience. For our latest service information, see our Coronavirus webpage

Man using a tablet

Tablet and laptop loan scheme

Cottsway customers without online access can benefit from our tablet and laptop loan scheme.

As part of this free scheme we can lend either:

  • A Lenovo tablet; or
  • An Asus laptop with Windows 10

Both come with a:

  • Charger
  • Huawei Wifi dongle with £15 credit (if you do not have internet access at home)

These can be used to:

  • Access our online services
  • Build digital skills
  • Keep in touch with friends and family

Training

We also provide free training for customers who are not very confident about using the tablet or laptop, including either:

  • Group sessions - six-week digital training courses ranging from very basic to more advanced employment-ready sessions
  • Home tuition - tailored to each individual

We may also be able to assist with travel costs to help with attending the group sessions. 

  • How to apply
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    Download and complete our:

    Return form via either:

    If you have any queries, please contact us

  • Terms and conditions
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    The tablet / laptop must not be used to:

    • Access illegal material.
    • Send offensive, suggestive or defamatory material via any means including social media.
    • Create or forward chain letters or any other unsolicited communications.

    Anyone found to be misusing the tablet / laptop will be asked to return it immediately and will not be allowed to borrow any further equipment.

    Damage and theft of equipment

    Any damage must be reported to us immediately.

    If stolen, report it to the police to obtain a crime reference number and let us know. Without a crime reference number you will be charged for the cost of replacing the equipment.

    Call us on 01993 890000

    Returning the equipment

    The loaned equipment must be returned on the agreed date - if not we will issue a formal 14 day notice.

    If it is not returned by the end of this notice or in the condition it was provided, you will be for charged the cost of replacing the equipment.

Other help to get online
Digital training

If you are a Cottsway customer our FREE digital training courses can help you improve your IT skills if you are a computer novice. Find out more.

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