Our full repairs service has resumed, but we are working through a backlog of outstanding routine repairs logged with us prior to lockdown so it may take us longer than usual to deal with non-urgent requests.

Please use this form to log a routine repair. If you are experiencing an emergency or your repair is urgent, please contact us on 01993 890000 or 0800 876 6366 out-of-hours.

For advice on whether your repair is classified as an emergency, urgent, or routine see Repairs and maintenance.