DELAYS TO REPAIRS: We’ve completed many of the outstanding repairs logged with us prior to lockdown and are working hard to clear the remaining backlog. However we are experiencing some shortages in supplies, difficulties recruiting trade staff, and higher than normal levels of sickness absence. Please bear with us – we are completing repairs as quickly as we can. Thank you for your patience. For our latest service information, see our Coronavirus webpage

Image of an invoice marked 'paid'

Supplier information

We are continuing to process payments as quickly as we can during the Coronavirus pandemic.

We are aware that many suppliers send invoices to us in the post. We are no longer able to access these documents as our offices are closed and we are working remotely at this time.

What to do

Please do not send paper invoices to us by post. Instead, email electronic PDF invoices to our Finance Team.

We will process your invoices as quickly as we can. Please note, we cannot accept scanned or handwritten invoices.

Thanks for your co-operation.

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